Privacy Policy

We value your privacy highly at LP Law, and strive to protect your Personal Data which we may collect from you in the course of providing our services to you. (“Personal Data” means information about an individual who can be identified from that information, whether on its own or together with other information we have.)

Our Privacy Policy sets out the practices that we follow with respect to the collection, use, disclosure and protection of Personal Data. This Privacy Policy is provided in accordance with the Personal Data Protection Act 2012 (the “PDPA”).

(A) Personal Data We Collect

Depending on how you deal with us, we may collect:

  1. Names;
  2. Addresses (including email addresses);
  3. Contact details, such as telephone numbers and messaging app accounts;
  4. Identification details, such as NRIC, FIN or passport numbers, date of birth and nationality;
  5. Personal and family details, such as marital status and;
  6. Financial details, such as information on assets, income, liabilities, bank accounts and payments;
  7. Information about your matter, including documents and information that you or others give us. Depending on the matter, this may include sensitive information, such as information about health, family disputes, children or alleged wrongdoing;
  8. Business details, such as your job title, employer, and the companies of which you are a director, shareholder or beneficial owner;
  9. Records of our communications with you, including emails, letters, messaging app messages and notes of calls and meetings;
  10. Information collected when you use our website, such as your IP address, browser type and pages visited; and
  11. For job applicants, your CV, qualifications, employment history, references and other information you give us.

 

(B) How We Collect Personal Data

We collect Personal Data:

  1. directly from you, for example when you contact us, fill in a form, instruct us, or attend a meeting or event;
  2. from people acting for you or connected with your matter, such as family members, your company, your other advisers, other parties and their lawyers, and courts and tribunals;
  3. from public sources, such as ACRA, court records, the Singapore Land Authority, IPOS and other public registers; and
  4. from people who refer you to us, our associate firms and our service providers.

 

(C) Why We Use Personal Data

We may collect, use and disclose your Personal Data for the following purposes:

  1. Checking for conflicts of interest, and carrying out client identity and due diligence checks required by law, including the anti-money laundering and counter-terrorism financing rules;
  2. Providing legal services to you, including advising you, preparing documents, corresponding with other parties, and acting for you in negotiations, filings and court or other proceedings;
  3. Providing you with legal updates and newsletters;
  4. Extending invitations to talks, events and/or seminars;
  5. Responding to your requests or enquiries;
  6. Evaluative purposes, for instance, for determining which legal services are suitable for or may be of interest to you;
  7. Managing our relationship with you, including billing, collecting payment and recovering amounts owed;
  8. Complying with laws and court orders, and with the requirements of regulators, professional bodies and our insurers, and keeping proper records;
  9. Managing our practice, including audits, risk management, IT security, and improving our services and website;
  10. Assessing job applications; and
  11. Protecting and enforcing our legal rights, and any other purpose reasonably related to the above.

Marketing: we will send you legal updates, newsletters and event invitations only where you have agreed to receive them, or where the PDPA otherwise allows. You may unsubscribe at any time by using the link in our email or by contacting us. We will not send marketing messages to a Singapore telephone number registered with the Do Not Call Registry unless you have given us clear and unambiguous consent.

In some cases, the PDPA or other laws allow us to collect, use or disclose Personal Data without consent, for example where it is needed for legal proceedings, or where we have a legitimate interest that outweighs any adverse effect on you. We will do so only where the law allows.

 

(D) Who We Share Personal Data With

We keep your Personal Data confidential. We may disclose it, only as needed for the purposes above, to:

  1. courts, tribunals, registries and government agencies, such as ACRA, IPOS, the Singapore Land Authority and the Singapore Courts;
  2. other parties to your matter and their lawyers, and counsel, experts, mediators, arbitrators, translators, process servers and other professionals involved in your matter;
  3. our associate firms and foreign lawyers, where your matter involves another country or you ask us to refer you (see section I);
  4. our service providers, such as IT, cloud storage, document management, e-signature, payment, courier, printing and archiving providers. Some of these tools, including AI-assisted software, help us draft, review and organise our work. We require our service providers to keep Personal Data confidential and secure;
  5. our auditors, insurers and professional advisers;
  6. regulators, law enforcement agencies and other authorities, where we are required or permitted by law to do so; and
  7. any party to a merger, transfer or restructuring of our practice, subject to confidentiality.

We do not sell your Personal Data.

 

(E) Withdrawing Consent

You may withdraw your consent to our use of your Personal Data at any time by giving reasonable notice in writing to our Data Protection Officer. We will tell you the likely consequences before acting on your request. If you are a client, withdrawing consent may mean that we can no longer act for you. Withdrawing consent does not affect our right to keep and use Personal Data where the law requires or allows us to do so, such as to meet our record-keeping obligations.

 

(F) Data Accuracy

We take reasonable steps to make sure that the Personal Data we collect, use or disclose are accurate, complete and up to date. As we rely on the information you give us, please tell us promptly if any of your Personal Data changes.

 

(G) Data Security, Retention and Data Breaches

We make reasonable security arrangements to protect Personal Data in our possession or control from misuse and loss and from unauthorised access, collection, use, modification, copying, disposal or disclosure.

We will not keep your Personal Data for longer than is necessary for the purposes for which it was collected, or for legal or business purposes, and will take reasonable steps to destroy or permanently de-identify your Personal Data when it is no longer needed.

In general, we keep client files for at least the period required by law and our professional rules, and for as long as needed to deal with any possible claims. Original wills and other documents held in our safe custody are kept until they are needed, collected or released on your instructions.

If a data breach occurs, we will assess it promptly and notify the Personal Data Protection Commission (“PDPC”) and affected individuals where the PDPA requires us to do so.

 

(H) Access and Correction

As a general rule, you are entitled to ask for access to the Personal Data about you that is in our possession or control, and for information about how it has been used or disclosed by us in the year before your request. This can be done by writing to our Data Protection Officer and setting out the specific information required. We may need to verify your identity first. We may charge a reasonable fee (representing our costs in administering your request) for supplying such information to you. If so, we will give you a written estimate of the fee before proceeding. We will respond within 30 days of receiving your request. If we need more time, we will tell you within that period when we expect to be able to respond.

If you ask us to correct an error or omission in your Personal Data, we will correct it as soon as practicable, unless we are satisfied on reasonable grounds that the correction should not be made. Where the PDPA requires, we will also send the corrected data to other organisations to which we disclosed it in the year before the correction.

We may decline to give you access to or correct such information, in accordance with the exceptions under the PDPA, including where:

  1. The request for access is frivolous or vexatious or the information requested is trivial;
  2. The Personal Data are related to a prosecution and all the proceedings related to the prosecution have not been completed;
  3. The Personal Data, if disclosed, would reveal confidential commercial information that could, in the opinion of a reasonable person, harm our competitive position;
  4. The Personal Data was collected, used or disclosed for the purposes of an investigation and associated proceedings and appeals have not been completed;
  5. The Personal Data is subject to legal privilege;
  6. Giving access could reasonably be expected to reveal Personal Data about another individual (or, without that person’s consent, the identity of a person who gave us information about you), threaten the safety or health of any person, or be contrary to the national interest; or
  7. Any other exception under the PDPA applies.

If we decline your request, we will let you know.

 

(I) Transfers Outside Singapore

We may transfer Personal Data outside Singapore, for example to foreign lawyers or other parties involved in your matter, or to service providers that store or process data overseas. If your Personal Data is transferred outside Singapore, we will take steps, as required by the PDPA, to ensure that the recipients provide a standard of protection to your Personal Data that is comparable to that which is provided under the PDPA.

 

(J) Cookies and Our Website

Our website uses cookies and similar technologies to make it work and to understand how visitors use it. You can block or delete cookies through your browser settings, but some parts of the website may then not work properly.

Our website contains embedded content from, and links to, third-party services such as Google Maps, WhatsApp, Facebook and LinkedIn, and the websites of our associate firms. These third parties may collect data about you under their own privacy policies. We are not responsible for their practices, so please review their policies.

If you contact us through our website enquiry form and select our Malaysia associate as the serving branch, your enquiry will be passed to that firm so that it can respond to you.

Please do not send us confidential or sensitive information through our enquiry form or messaging apps until we have confirmed that we can act for you.

 

(K) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website, with the date it was last updated.

 

(L) Data Protection Officer

You may direct any questions, requests or concerns about this Privacy Policy or your Personal Data to our Data Protection Officer at the following contact points:

Attention: Data Protection Officer
Email: admin@lplaw.com.sg
Contact: +65 6970 4184
Address: 80 Marine Parade Road #19-06 Parkway Parade Singapore 449269